Why homes here need a softener
Most water in our five-county service area comes from underground aquifers, and groundwater picks up calcium and magnesium on the way. Homes across Montgomery, Walker, Liberty, San Jacinto, and Polk counties commonly test in the hard-to-very-hard range. That shows up as:
- White scale on faucets, showerheads, and glass shower doors
- Water heaters, especially tankless units, losing efficiency and failing early
- Spotty dishes, stiff laundry, and soap that won't lather
- Dry skin and dull hair after showering
The system we install
Our main softener is a single-tank catalytic carbon and resin combination unit. The resin removes hardness minerals through ion exchange. The catalytic carbon layer reduces chlorine and chloramine taste and odor from city water. Putting both in one tank means a smaller footprint in your garage or utility area and only one system to maintain.
Every unit arrives fully assembled, and we size it to your household's water use and the hardness we measure, not a one-size-fits-all guess.
Warranty
- 5 years on the control head and resin
- 10 years on the mineral tank and salt tank
How installation works
We start with a free in-home water test so you see your actual hardness, iron, and pH numbers. Once you choose a system, most softener installs are finished in a single visit. Before we leave, we set the regeneration schedule, fill the salt tank, and show you what to check each month.
Softener, conditioner, or both?
A softener actually removes hardness, which makes it the right fix for most homes with high readings. If you'd rather avoid salt and a drain line, a salt-free conditioner is an alternative. For drinking water, many customers add a reverse osmosis system at the kitchen sink. On a private well? See our well water treatment page.